Comments on: Don’t Look a Complaining Customer in the Mouth http://apmarketingworks.com.au/Content/2008/12/dont-look-a-complaining-customer-in-the-mouth/ Thu, 18 Mar 2010 23:21:34 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Funkygorilla http://apmarketingworks.com.au/Content/2008/12/dont-look-a-complaining-customer-in-the-mouth/comment-page-1/#comment-50 Funkygorilla Tue, 02 Dec 2008 13:03:13 +0000 http://apmarketingworks.com.au/Content/?p=75#comment-50 They are too busy handing out the $12m to the outgoing CEO. Unfortunately this is big business at it's worse. The good news is that many are jumping on the social media bandwagon so people that can do something actually hear their complaints. In Australia we are a bit behind on this but I'm sure we'll catch up. One story I love is Micheal Dell posting in a forum where people were having troubles with their Dell PCs. That's a great way to turn a complainer into an advocate! They are too busy handing out the $12m to the outgoing CEO. Unfortunately this is big business at it’s worse. The good news is that many are jumping on the social media bandwagon so people that can do something actually hear their complaints. In Australia we are a bit behind on this but I’m sure we’ll catch up.

One story I love is Micheal Dell posting in a forum where people were having troubles with their Dell PCs. That’s a great way to turn a complainer into an advocate!

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